Question 1

What is Pulse?

Accepted Answer

Pulse is a comprehensive strategy-to-execution platform that helps teams connect strategic goals with tactical execution through AI-powered insights, project management, and collaborative tools.

Question 2

Who is Pulse for?

Accepted Answer

Pulse is designed for strategic planners and executives, project managers and team leads, product managers, and cross-functional teams looking to align strategy with execution.

Question 3

What makes Pulse different?

Accepted Answer

Pulse uniquely bridges the gap between strategic planning and day-to-day execution by providing AI-powered project briefs and documentation, real-time collaboration and conflict detection, strategic goal tracking (OKRs), budget and resource management, and risk assessment and mitigation tools.

Question 4

How do I create an account?

Accepted Answer

Simply click the "Get Started" button on our homepage and sign up with your email address or Google account. You'll be able to create your first workspace immediately.

Question 5

Do you offer any discounts?

Accepted Answer

We offer special pricing for NGOs and non-profit organisations. Visit our pricing page or contact us to learn more.

Question 6

How do I invite team members?

Accepted Answer

Once you've created a workspace, navigate to the team settings and use the invite feature to add team members by email. They'll receive an invitation link to join your workspace.

Question 7

What integrations does Pulse support?

Accepted Answer

Pulse currently supports Google Calendar, Stripe for billing, and additional integrations are in development.

Question 8

Can I import existing projects?

Accepted Answer

Yes, you can create projects manually or use our AI-powered brief builder to quickly scaffold new projects based on your requirements.

Question 9

Does Pulse work offline?

Accepted Answer

Pulse requires an internet connection for real-time collaboration features, but we cache data locally for improved performance.

Question 10

What payment methods do you accept?

Accepted Answer

We accept all major credit cards through our secure payment processor, Stripe.

Question 11

Can I change my plan later?

Accepted Answer

Yes, you can upgrade or downgrade your plan at any time from your workspace settings. Changes are prorated automatically.

Question 12

Do you offer discounts for nonprofits or education?

Accepted Answer

Please contact our sales team to discuss special pricing for nonprofits and educational institutions.

Question 13

Is my data secure?

Accepted Answer

Yes, security is our top priority. We use industry-standard encryption for data in transit and at rest.

Question 14

Where is my data stored?

Accepted Answer

Your data is stored securely in the cloud using Supabase infrastructure with regular backups.

Question 15

Can I export my data?

Accepted Answer

Yes, you can export your project data at any time from your workspace settings.

Question 16

How do I get help?

Accepted Answer

You can reach our support team through email support (for paid plans), in-app help documentation, and community forum.

Question 17

Do you offer training or onboarding?

Accepted Answer

Yes, we provide onboarding sessions for teams on our enterprise plans. Contact us to learn more.

Question 18

Where can I report a bug or request a feature?

Accepted Answer

Please use the feedback option in your workspace settings or contact our support team directly.

Frequently Asked Questions

Still have questions?

Frequently Asked Questions

Still have questions?